Listen without rushing to fix things. Ask what would help and offer one...

https://remote-wiki.win/index.php/What_Should_I_Ask_About_a_Treatment_Program_Schedule%3F

Listen without rushing to fix things. Ask what would help and offer one practical step, like going to an appointment together. Try: “I’m here, and we can take this one step at a time.” Set kind boundaries. Support may take more than one conversation.