Mobile AI voice agents let customers explain issues in plain speech, verify...

https://www.bookmarking-presto.win/mobile-ai-voice-agents-let-customers-speak-naturally-instead-of-navigating-ivr

Mobile AI voice agents let customers explain issues in plain speech, verify account details, and reach a person when needed, skipping rigid IVR menus and chatbot dead ends. Grand View Research valued the conversational AI market at $13.2 billion in 2024.