Not every negative Google review is permanent. If a post violates Google...

https://wiki-triod.win/index.php/Can_Google_Reviews_Actually_Be_Removed,_or_Are_They_Permanent%3F

Not every negative Google review is permanent. If a post violates Google policy, you have a legitimate path to get it removed. While success isn't guaranteed and outcomes vary, your chances improve significantly when you provide clear evidence