Patients are done with the 8am phone queue. They want the convenience of...

https://www.web-bookmarks.win/patients-no-longer-accept-lengthy-waits-for-simple-answers-the-shift-toward

Patients are done with the 8am phone queue. They want the convenience of booking via a portal and getting a video consult from their kitchen table. It’s about fitting care into their day, not fitting their day around a clinic opening time