Voice AI can mishear or misinterpret info, leading to wrong answers. A...

https://technivorz.com/how-do-i-design-a-spelling-alphabet-that-works-on-narrowband-phone-audio/

Voice AI can mishear or misinterpret info, leading to wrong answers. A practical way to catch errors before they reach customers is using readbacks for key details like order IDs—having the AI repeat back what it heard for confirmation