Voice AI can slip up, giving wrong answers that confuse customers. A key...

https://www.social-bookmarkings.win/voice-ai-can-slip-up-by-mishearing-or-misinterpreting-info-leading-to-wrong

Voice AI can slip up, giving wrong answers that confuse customers. A key reason? Misheard info or incomplete checks. One practical fix: use readback for order IDs to let users confirm details before moving on