Waking up to a wave of fake 1-star reviews feels like a punch to the gut, but...

https://www.jelly-bookmarks.win/waking-up-to-a-wave-of-fake-reviews-isn-t-just-annoying-it-s-a-direct-threat

Waking up to a wave of fake 1-star reviews feels like a punch to the gut, but panicking makes it worse. I’ve seen reputations drop from a 4.6 to a 4.1 overnight, costing owners serious revenue